687db Privacy Policy

Introduction

687db ("we", "us", or "platform") operates a trusted online entertainment service for users in Bangladesh. We believe that the protection of your personal information is a fundamental right. That is why we handle your information with the highest level of care and responsibility.

This Privacy Policy describes in detail what types of information we collect, the purposes for which we use it, how we store it, and in what circumstances we share it with third parties. This Policy is an integral part of 687db's Terms and Conditions.

To protect your information, we use SSL encryption technology and follow fair play principles. Our security measures are aligned with international standards.

1.1 Information You Provide Directly

During registration and account management on 687db, you provide us with the following information directly:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Payment-related information (partial bKash, Nagad, Rocket or bank account details)
• National ID card or passport details for identity verification
• Any information provided when contacting our support team

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Time of site visits, page view history, and click data
• Information collected through cookies and similar tracking technologies
• Login and logout timestamps
• Transaction history and gaming activity data

1.3 Information Received from Third Parties

We may sometimes also receive information from trusted third parties:

• From identity verification service providers
• Transaction-related information from payment processors
• Risk assessment information from fraud prevention services

687db uses your information only for specific and legitimate purposes. Those purposes are detailed below:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Managing bonuses and promotional offers
• Managing the VIP program and rewards
• Operating 24/7 Bengali live chat support

2.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable laws and regulations
• Ensuring account security and preventing unauthorized access
• Enforcing responsible gaming policies

2.3 Communication and Improvement

• Sending important account notifications and transaction information
• Sending promotional information in accordance with your consent
• Improving the platform experience and quality of service
• Providing a personalized experience based on user preferences

687db has adopted industry-standard technical and administrative measures to protect your personal information. The key components of our security framework are:

3.1 Technical Security

• SSL Encryption: All data transmissions are encrypted using 256-bit SSL/TLS technology
• Password Hashing: Your password is never stored in plain text — advanced cryptographic hashing is used
• Firewall Protection: Our servers are protected by multiple layers of firewalls
• Secure Servers: Data is stored on encrypted, access-controlled servers

3.2 Administrative Security

• Only authorized personnel may access personal information
• All staff are bound by confidentiality agreements
• Regular security audits and tests are conducted
• A rapid response protocol is in place in the event of a data breach

687db never sells or rents your personal information. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We require the assistance of certain trusted third parties to operate our services:

• Payment Processors: For managing bKash, Nagad, Rocket, and bank transactions
• Identity Verification Services: For completing the KYC process
• Game Software Providers: To ensure game services
• Fraud Prevention Services: For account security

All such partners are bound by confidentiality agreements with us and may only use information for specified purposes.

4.2 Legal Obligations

We may be legally required to disclose information in the following circumstances:

• Through a court order or legal process
• At the request of a government investigation or regulatory authority
• To protect our legal rights or those of a third party
• To ensure public safety in emergency situations

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. However, in such cases, the new owner will be obligated to comply with the terms of this Privacy Policy.

Our platform uses various types of cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functions of the platform. They are used to maintain login sessions and ensure security, and cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings. They personalize your experience.
• Analytics Cookies: Help monitor platform usage and improve services.
• Security Cookies: Used to prevent fraud and unauthorized access.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may affect the functionality of the platform and you may not be able to use some services.

As a user of 687db, you have certain important rights over your own information:

6.1 Right to Access and Correction

You may request at any time to view the information we hold about you. If any information is incorrect or incomplete, you may request that it be corrected. You can also update much of your information yourself through your account settings.

6.2 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, we are required by law and regulatory obligations to retain certain information for a specified period.

6.3 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. If you do so, we will no longer send you promotional messages, though important service-related notifications will continue to be sent.

6.4 How to Exercise Your Rights

To exercise any of the above rights, contact us via our support email or through 24/7 live chat. We will endeavour to respond to your request within 30 days.

Various third-party software is integrated into our platform to provide game services, such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, Ezugi, NetEnt, and others. These providers are governed by their own privacy policies.

Our platform is not responsible for the privacy practices of these third parties. However, we only work with service providers that comply with applicable data protection standards.

For payment services — bKash, Nagad, and Rocket — these organizations handle transaction information in accordance with their own security protocols. We never store your complete payment details.

We retain your personal information only for as long as necessary or legally required. General retention guidelines are provided below:

• Active Account Information: Retained for the entire duration that the account remains active.
• Transaction Records: Retained for a specified period in accordance with financial regulatory requirements.
• KYC Documents: Identity verification documents are retained in accordance with legal obligations.
• After Account Closure: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.

Once the retention period ends, data is securely deleted or anonymised.

Users must be 21 years of age or older to register on 687db. We conduct age verification processes, and if any user is suspected of being a minor, we reserve the right to suspend the account and carry out verification.

If you become aware that a minor has provided information on our platform, please notify our support team immediately. We will take the necessary steps to delete that information and close the account.

To learn more about responsible gaming, please visit our Responsible Gaming page.

687db may change or update this Privacy Policy from time to time. These changes may occur due to:

• Addition of new services or features
• Changes in laws or regulations
• Improvements to our data practices
• Implementation of new technology or security measures

For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

The date of the latest update will always be mentioned at the top of this page. If you request a copy of a previous version of the policy, we will be able to provide it.